ORGANISATIONAL CHANGE
systems and processes

CASE STUDY 2

Client
• Company (1500+ employees)

Assignment
• To manage the introduction of a new SAP HR and Payroll system and improved processes within HR and the business

Context
• Small implementation team involving HR and IT employees and external SAP consultants, working with the wider HR team and line employees

• Highly regulated compliance environment

Approach
• Sourcing and appointment of external specialist SAP HR implementation partner

• Project planning and management – including financial, legal, regulatory, technical and organisational aspects

• Developed improved processes across all divisions

• Agreement by line management to devolved absence management – including paying for licences and training of employees in the new process

• Commitment of new HR employees as they joined the organisation during the life of the project

• HR co-operation in rigorous testing prior to rollout

• Extensive user training

• Liaison with other local and global IT projects

Results
• Successful implementation of a robust SAP HR/payroll system to time and budget

• Improved people management processes

• A successful pilot of devolved operations to the line involving 150 managers and administrators

“Whether you think you can or think you can’t, you’re right”

HENRY FORD

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