ORGANISATIONAL CHANGE
engagement

CASE STUDY 4

Client
• Department (c. 150 employees) in a large organisation

Assignment
• To recommend ways of improving morale in this key department

Context
• Following a period of major restructuring elsewhere in the business, management were concerned that the department had become unsettled and that they might lose productivity and key employees

Approach
• Individual meetings with all employees

• Analysis and collation of data

• Feedback given so as to gain acceptance and motivation to take action on what was working plus themes for improvement

• Agreement with management on the way this was to be taken forward

Results
• Client accepted and acted on the key findings and recommendations

• Significant improvement in morale and retention of key employees

• Invited to conduct a repeat survey the following year

“Commitment unlocks the doors of imagination, allows vision, and gives us the ‘right stuff’ to turn our dreams into reality”

JAMES WOMACK

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